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Welcome to Witches Lab Professional. Making your ideas into reality !

Delivery Information

Delivery Times 

Delivery and manufacturing times can vary from 1-8 weeks depending on the product you are order, how busy we are, and if there are unexpected delays along the way. This will be made more clear to you at any time and I will always be transparent with you if there is any delays, we promise you we work as fast as possible. We are a small business and we get very bust especially during the last quarter around Christmas and Black Friday. If time is sensitive to you please drop me a message and I can let you know what our timeline is looking like for the specific product you are looking for. If you want an update on an order just drop me a message and I will let you know where we are at. 

If you are not satisfied with your purchase please get in touch

Faulty items
If you think you have a faulty item please get in touch 

Seasonal Ordering 

Halloween themed pens  , Black Friday and Christmas are yours and our busiest time of the whole year. Our work loads drastically increases in the lead up to October. Please get your seasonal orders in place .. yesterday !! I am suggesting you start thinking about this around Late July to make sure we can get everything in place for your best selling months. Don’t miss out on the opportunity to shift lots and lots of products in these crucial business months. 

Some people are hesitant to order seasonal themed products but don’t be hesitant as you know it comes round so quickly every year. We will keep your labels safe for you for all the years to come so you can reorder when the seasonal period quickly reappears.

Refunding or cancelling private label products 

We are creating a custom product for you, under your branding. We cannot refund customised orders. Please ensure you are happy with this before ordering with us. If you are particular about fragrances and smells then please order samples to make sure that you will be happy with the smell. If you do have any concerns about your order please get in touch. 

You can cancel your order up to a certain point. If we have ordered legal documents for you this cannot be refunded. If you have approved your art work and it is with out printing company then it is too late for us to cancel your order. 


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